Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 126

Which helps to streamline the fulfilment of service requests?

    Correct Answer: A

    Understanding which service requests can be accomplished with limited approvals helps to streamline the fulfilment of service requests by reducing the time and effort needed for approval processes. This approach allows for faster resolution and efficient handling of routine or straightforward requests without unnecessary delays.

Discussion
SandyIndiaOption: A

A. Understanding which service requests can be accomplished with limited approvals. Policies should be established regarding what service requests will be fulfilled with limited or even no additional approvals so that fulfilment can be streamlined. B. Creating new workflows for every service request. Leverage existing workflow models whenever possible to improve efficiency and maintainability. C. Separating requests relating to service failures from the degradation of services. Service requests are a normal part of service delivery, not a failure or degradation of service, which are handled as incidents. D. Eliminating service requests which have complex workflows. Service requests may have simple workflows or quite complex workflows.

makowskim3

so... A?

Rick0120

D is correct

makowskim3

No you are wrong! A - correct. Policies should be established regarding what service requests will be fulfilled with limitedor even no additional approvals so that fulfilmentcan be streamlined

gnq0327Option: A

A is the right answer

bigpete975Option: A

A is correct.