You are working as a TAE for a company who are re-designing their website. The new website provides information for customers and there are two minor features being developed:
1. Request a newsletter
2. Ability to contact the organisation with a question or comment
The website must be “mobile friendly" and available on all major web browsers.
You have been tasked to provide an automated solution for web browsers only and to concentrate on the two minor features.
What would be a KEY challenge with automation in this context?