What other details should be included in the following incident report when it is first submitted?
Date of Issue: 23/11/05 -
Severity: P1 -
Build: Version15.6 -
Details: Expected field to be limited to 15 chars, able to enter 27
What other details should be included in the following incident report when it is first submitted?
Date of Issue: 23/11/05 -
Severity: P1 -
Build: Version15.6 -
Details: Expected field to be limited to 15 chars, able to enter 27
An incident report, when first submitted, should include the status of the incident to indicate whether it is resolved, in progress, or pending. The degree of impact is crucial for understanding the seriousness and the urgency of the issue. The Test Case Number provides a reference to the specific test that failed, allowing for better tracing and reproduction of the problem. These details are essential for the immediate handling and prioritization of the incident.
correct refer to the defect management topic
should include status of incident, reference to TC which is failing, impact(Severity)
B. Status of the incident, degree of impact, Test Case Number.
C is correct #chatgpt
B for sure