Which of the following would BEST help to ensure that an incident receives attention from appropriate personnel in a timely manner?
Which of the following would BEST help to ensure that an incident receives attention from appropriate personnel in a timely manner?
Implementing incident escalation procedures would best help to ensure that an incident receives attention from appropriate personnel in a timely manner. Escalation procedures provide a clear pathway for incidents to be quickly recognized and handled by the right people, ensuring that issues are addressed promptly and efficiently. This minimizes delays and ensures that incidents do not go unnoticed.
While having a dedicated incident response team is important, implementing an escalation procedure has a direct impact on timely communication and faster response within an organization. Therefore, implementing an incident escalation procedure is most helpful in ensuring that the right people respond to incidents in a timely manner.