Which of the following BEST indicates that the effectiveness of an organization's security awareness program has improved?
Which of the following BEST indicates that the effectiveness of an organization's security awareness program has improved?
An increase in the number of phishing emails reported by employees best indicates that the effectiveness of an organization's security awareness program has improved. This demonstrates that employees are correctly identifying and reporting phishing attempts, showing that they have become more knowledgeable about security threats and are actively applying what they learned during the training. This proactive behavior is a strong indicator that the security awareness program is successfully educating employees and improving their vigilance regarding cybersecurity.
ChatGPT: B. A decrease in the number of malware outbreaks. While all the options could be positive signs, a decrease in the number of malware outbreaks directly reflects the impact of improved security awareness among employees. It suggests that employees are becoming more vigilant and proactive in identifying and avoiding potential security threats, which is a primary objective of security awareness training programs. Therefore, a reduction in malware outbreaks is a strong indicator of the effectiveness of the security awareness program in improving overall security posture.
I am not sure about option B. Reviewing the question considering Isaca´s view probably option C (An increase in the number of phishing emails reported by employees) could be best answer.
While it might seem counterintuitive at first glance, an increase in the number of phishing emails reported by employees often indicates that they are becoming more aware of potential security threats and are actively participating in the organization's security efforts. When employees are better educated about phishing and other social engineering attacks through security awareness training, they are more likely to recognize suspicious emails and report them to the appropriate authorities. This demonstrates that the security awareness program is effectively educating employees and empowering them to take proactive measures to protect the organization against cyber threats. On the other hand, a decrease in the number of malware outbreaks could indicate improved security measures overall but might not necessarily reflect the effectiveness of the security awareness program specifically. Therefore, an increase in reported phishing emails is typically a stronger indicator of the program's effectiveness.