An organization has introduced a capability maturity model to the system development life cycle (SDLC) to measure improvements. Which of the following is the BEST indication of successful process improvement?
An organization has introduced a capability maturity model to the system development life cycle (SDLC) to measure improvements. Which of the following is the BEST indication of successful process improvement?
The best indication of successful process improvement is that evaluation results align with defined business goals. This is because the primary aim of introducing a capability maturity model in the SDLC is to ensure that improvements directly contribute to achieving the organization's business objectives. If the evaluations show alignment with business goals, it means the improvements are having the desired effect and are relevant to the organization's strategic priorities. This direct linkage provides a clear and measurable indication of success.
Option B, "The process demonstrates a reduction in inherent business risk," is also important, but this metric can be difficult to specifically quantify and evaluate as a direct outcome of process improvement. Risk reduction is an indirect outcome, and its impact can be difficult to quantitatively measure. Therefore, to directly link the effectiveness of process improvement to the achievement of business goals, alignment with business goals is a more concrete and reliable metric.