What is the MOST important consideration when selecting key performance indicators (KPIs) for control monitoring?
What is the MOST important consideration when selecting key performance indicators (KPIs) for control monitoring?
When selecting key performance indicators (KPIs) for control monitoring, the most important consideration is that the source information is consistently available. Consistent availability of data ensures that KPIs can be measured and monitored regularly, allowing for effective tracking and assessment of performance over time. Without consistent data availability, it is impossible to rely on the KPIs for accurate and meaningful insights.
I believe C KPIs should be SMART • Specific-based on a clearly understood goal; clear and concise • Measurable-able to be measured; quantifiable (objective), not subjective • Attainable-realistic; based on important goals and values • Relevant-directly related to a specific activity or goal • Timely-grounded in a specific time frame Additionally, KPis should be: • Valuable to the business • Tied to a business function or service • Under the control of management • Quantitatively measured • Usable in different reporting periods (for consistency)