Which of the following should be of GREATEST concern to an IS auditor reviewing an organization's IT process performance reports over the last quarter?
Which of the following should be of GREATEST concern to an IS auditor reviewing an organization's IT process performance reports over the last quarter?
The greatest concern for an IS auditor reviewing an organization's IT process performance reports would be that key performance indicators (KPIs) were met in only one month. This indicates a significant inconsistency in meeting performance targets, suggesting potential issues with the effectiveness, reliability, and stability of the IT processes. Sustained performance is crucial for ensuring that the IT processes are providing consistent value and supporting the organization’s objectives effectively.
B. Metrics were defined without stakeholder review.
its C. Metrics can be defined without stakeholder review and still be meaningful and effective.
Consistency in meeting key performance indicators over time is crucial for assessing the sustained performance of IT processes. If KPIs were met in only one month out of the last quarter, it raises concerns about the overall effectiveness and reliability of the IT processes. Inconsistent performance may indicate variability or issues that need to be addressed.
When metrics are defined to evaluate the performance of IT processes, without involving stakeholders, there is a question of whether the metrics are aligned with the organization's overall business goals and strategy. Without stakeholder review, there is no assurance that the metrics are set appropriately, which can result in inaccurate assessments and decisions.
It should be A?