An IS auditor has been asked to review a recently implemented quality management system (QMS). Which of the following should be the auditor’s PRIMARY focus?
An IS auditor has been asked to review a recently implemented quality management system (QMS). Which of the following should be the auditor’s PRIMARY focus?
When reviewing a recently implemented quality management system (QMS), the primary focus of an IS auditor should be on the processes to measure the performance of business-critical transactions. This is because the effectiveness of a QMS largely depends on its ability to monitor, measure, and improve the quality of critical business processes. Ensuring that there are robust processes in place to measure performance accurately helps determine if the QMS is achieving its goals of maintaining high quality and facilitating continuous improvement in key areas of the business.
Should be B. Evaluating the processes used to measure the performance of business-critical transactions. This assessment will provide valuable insights into the effectiveness of the QMS implementation and its impact on critical business processes.
I'm thinking, B.
While B. Processes to measure the performance of business-critical transactions is important for assessing the effectiveness of the QMS in supporting business operations, it is typically a component within the broader framework of system stability and reliability. Without a stable QMS system, measuring performance metrics accurately and consistently becomes challenging. Therefore, D. Stability of the implemented QMS system over a period of time should be the auditor’s primary focus when reviewing a recently implemented quality management system. It ensures that the QMS can reliably support organizational processes and objectives without compromising quality standards or operational efficiency.
B. Processes to measure the performance of business-critical transactions: This is the primary focus because a QMS is designed to improve and ensure the quality of processes, including those related to business-critical transactions. The auditor should assess whether the implemented processes effectively measure and enhance performance.
The PRIMARY focus of an IS (Information Systems) auditor when reviewing a recently implemented quality management system (QMS) should be on B. Processes to measure the performance of business-critical transactions. While all the options listed are important aspects to consider when auditing a QMS, ensuring that the processes to measure the performance of business-critical transactions are working effectively is essential. This is because the primary goal of a QMS is to ensure that the organization's processes are efficient, effective, and consistently meeting quality standards, especially for critical business operations. Therefore, reviewing and validating the performance measurement processes related to these critical transactions is crucial to determine whether the QMS is achieving its intended objectives.