During an audit, an IT finding is agreed upon by all IT teams involved, but no team wants to be responsible for remediation or considers the finding within its area of responsibility. Which of the following is the IS auditor's BEST course of action?
During an audit, an IT finding is agreed upon by all IT teams involved, but no team wants to be responsible for remediation or considers the finding within its area of responsibility. Which of the following is the IS auditor's BEST course of action?
When multiple IT teams agree on an audit finding but none want to take responsibility for remediation, the IS auditor's best course of action is to escalate the issue to IT management. Escalation ensures that the responsibility for resolving the finding is assigned at a higher level, which can effectively allocate resources and mandate action. This approach helps in overcoming the impasse and ensures that necessary remediation steps are taken.
Escalation to IT management is the most appropriate course of action, as it ensures responsibility for the issue and facilitates an appropriate response.