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CISM Exam - Question 14


An organization that uses external cloud services extensively is concerned with risk monitoring and timely response. The BEST way to address this concern is to ensure:

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Correct Answer: BC

To address concerns in risk monitoring and timely response for an organization using external cloud services, the best approach is to ensure appropriate service level agreements (SLAs) are in place. SLAs establish clear terms and expectations for service providers regarding performance metrics, availability, and response times, ensuring that the provider is contractually obligated to meet these requirements. While a right-to-audit clause allows for periodic assessments, SLAs provide continuous monitoring and enforceable standards that directly address both risk monitoring and timely response.

Discussion

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k4d4v4rOption: B
Sep 26, 2022

timely response = SLA

CytrailOption: B
Oct 10, 2022

I agree with you - B

ViperhunterOption: C
Nov 20, 2023

Including a right-to-audit clause in contracts with external cloud service providers allows the organization to conduct audits and assessments to verify compliance with security and risk management requirements. This clause provides the organization with the ability to monitor the provider's security controls, assess the effectiveness of risk management processes, and ensure that the cloud services meet the organization's security standards. While options like the availability of continuous technical support (option A), appropriate service level agreements (SLAs) (option B), and having internal security standards in place (option D) are important considerations, the right-to-audit clause specifically empowers the organization to directly assess and monitor the security practices of the external cloud service provider.

daytonmcseOption: C
Aug 13, 2023

Definitely C: The right to audit is the BEST answer that addresses BOTH risk monitoring and timely response they are extensively concerned with. The SLA ONLY addresses timely response and not the right to perform risk monitoring.

Cert_ITOption: C
Sep 13, 2023

Right to audit clause

ankit420325Option: C
Sep 15, 2023

whoever is answering can please explain right to audit how it is possible ? do you think amazon or google allow any other IT company who are using their service to come to their premises and will allow an audit ??

AlexJacobsonOption: C
Dec 1, 2023

I'm leaning towards C. Because we're concerned with timely response AND risk monitoring. SLA would address only the former, while the audit would address the latter (and SLA's to an extent). Then again, maybe I'm overthinking it. But maybe the majority is also falling for the trap the question author has made by putting SLA on position B making it "an obvious answer"...

AlexJacobson
Jan 18, 2024

Replying to myself here just to enforce my view of things. In vendor contracts, the right to audit clause grants the purchasing party (“Purchaser”) the authority to conduct audits or assessments of the vendor's activities, records, and *performance* to ensure compliance with the terms of the contract. In other words, it includes SLA stuff, while SLA does not include risk monitoring. So I still think it's C.

cidigiOption: C
Dec 25, 2023

For those that go with SLA. How do you know that SLAs are in place, are met etc if you don't perform an audit on the cloud provider? Or do you trust the reports from the cloud provider?

LalyaaaOption: C
Feb 13, 2024

C. a right-to-audit clause is included in contracts.

CCIEBYDECOption: C
Feb 26, 2024

The question addressed two things: monitoring and Time, SLA will only address time but Right to Audit Clause will address both

AaronS1990Option: C
Sep 12, 2023

So many people agree that it’s C but aren’t using the voting comment. I agree, this is C. Questions regarding ensuring 3rd parties meet your requirements are common and the answer about the BEST way to ensure they do this is auditing.

Cert_ITOption: C
Sep 12, 2023

I go with C

derfBabelOption: B
Oct 3, 2023

Can't be C. "SLA" includes: right to audit (for risk monitoring) + req for outputs (the timely response). "Right to audit" doesn't include the "timely response'.

Learner76Option: C
Nov 3, 2023

I will go with C - SLA will take on timely response but to do risk monitoring you will need right to audit (including visibility to SLA). C allows u to answer both

simon205Option: C
Apr 21, 2024

C , you should always conduct an audit as long as you want to secure something .

BamBamBigaloOption: B
Jun 12, 2024

B. Appropriate service level agreements (SLAs) are in place. SLAs are crucial because they define the expected level of service, including aspects such as uptime, performance, and response times for incidents. Effective SLAs should include specific terms for risk monitoring and timely response to incidents. This ensures that the cloud service provider is contractually obligated to monitor risks and respond within agreed-upon timeframes, directly addressing the organization's concern

BamBamBigaloOption: C
Jun 12, 2024

A right-to-audit clause allows the organization to periodically review the cloud service provider's compliance with security and risk management practices. While this is important for oversight and ensuring adherence to standards, it does not directly ensure continuous risk monitoring and timely response. It is more of a periodic check rather than a continuous process.