What should an IS auditor recommend to management as the MOST important action before selecting a Software as a Service (SaaS) vendor?
What should an IS auditor recommend to management as the MOST important action before selecting a Software as a Service (SaaS) vendor?
The most important action before selecting a Software as a Service (SaaS) vendor is to complete a risk assessment. A risk assessment will identify potential risks associated with the service and help determine whether the vendor's controls and practices are sufficient to mitigate those risks. This ensures that any potential vulnerabilities are addressed and that the vendor can meet the organization’s security and compliance requirements.
Before selecting a SaaS vendor, it is essential to define and establish clear service level requirements (SLRs) or service level agreements (SLAs). These SLRs/SLAs specify the performance, availability, reliability, security, and support levels expected from the SaaS vendor.