During the post-implementation review of an application that was implemented six months ago, which of the following would be MOST helpful in determining whether the application meets business requirements?
During the post-implementation review of an application that was implemented six months ago, which of the following would be MOST helpful in determining whether the application meets business requirements?
User acceptance testing (UAT) results and sign-off from users on meeting business requirements are the most helpful in determining whether the application meets business requirements. UAT is specifically designed to validate that the application performs according to user needs and business objectives, providing direct feedback and confirmation from the end-users who will be utilizing the system in their daily operations.
B. User acceptance testing (UAT) results and sign-off from users on meeting business requirements
D. Comparison between expected benefits from the business case and actual benefits after implementation
Answer: B
While comparing expected benefits from the business case with actual benefits after implementation (option D) is important for assessing the application's overall success and return on investment, UAT results and user sign-off specifically focus on confirming whether the application meets business requirements as intended. Therefore, they are typically the MOST helpful factors in determining the application's alignment with business requirements during a post-implementation review.