During a post-implementation review, an IS auditor learns that while benefits were realized according to the business case, complications during implementation added to the cost of the solution. Which of the following is the auditor's BEST course of action?
During a post-implementation review, it is important to ensure that lessons learned are documented for future projects. This helps the organization capture critical knowledge, including complications that led to additional costs, and facilitates continuous improvement in project management practices. By documenting these lessons, future projects can be better planned and executed, potentially avoiding similar issues.
B. Verify that lessons learned were documented for future projects.
B is the correct answer
B. Verify that lessons learned were documented for future projects.
B. Verify that lessons learned were documented for future projects.
B is the correct choice.
As stated in the situation description in the question, we have no problem with the fulfillment of the business case per se. So option C. does not make much sense. On the other hand, option B. ensures that the organization captures critical knowledge from the project, particularly the complications that led to additional costs, thereby facilitating improvement in future project management practices. This not only helps in refining project methodologies but also aids in better planning and execution, potentially avoiding similar overruns in the future.