Which of the following techniques would a business analyst (BA) use to conduct elicitation?
Which of the following techniques would a business analyst (BA) use to conduct elicitation?
Observation is a commonly used elicitation technique by business analysts, as it involves directly watching how work is done to gain insights and understand processes. This allows for collecting detailed and accurate information regarding current practices and workflows which is essential in understanding user requirements and areas of improvement.
BABOK page 64
Page 64 Observation: used to gain insight about how work is currently done, possibly in different locations and in different circumstances