Exam IIBA-CBDA All QuestionsBrowse all questions from this exam
Go to Exam
Question 20

Based on the results of a recently completed analytics initiative, the Human Resource department for a major department store implemented a change to its hiring practice to address the attrition rates of its sales associates. The new policy stated that candidates applying for sales positions must possess at least 3 years of relevant sales experience to be considered. After implementing the change, attrition rates are 10% higher and management is frustrated.

Which of the following could result in this outcome?

    Correct Answer: C

    The results of analysis have been incorrectly interpreted. If the objective is to reduce attrition rates and the implemented change has resulted in a higher attrition rate, it suggests a misinterpretation of the analytical findings. The requirement for candidates to have at least 3 years of relevant sales experience may not address the underlying reasons for high attrition rates and could have inadvertently filtered out candidates who might have been more suited to the company's culture or working environment, thereby increasing attrition.

Discussion
RabbitsfootOption: B

B. The change proposed is not aligned to company strategy. The decision to implement a new hiring policy should align with broader company goals and strategies. If the company's strategy involves reducing attrition rates among sales associates, then the new policy should be designed to support this goal. If the policy leads to higher attrition rates, it suggests that either the policy itself or its implementation may not be in line with the company's overall strategic objectives.