You are the business analyst for your organization and are about to conduct requirements elicitation for a process to streamline the customer fulfillment system your organization uses. You need to understand how the people, processes, and technology within the customer fulfillment system operates before you begin the elicitation process.
What type of analytical thinking are you participating in this scenario?
In this scenario, you are focusing on understanding how the people, processes, and technology within the customer fulfillment system interact and operate together. This requires you to analyze the entire system holistically, considering the interdependencies and relationships between these elements. This type of analytical thinking is known as system thinking, as it involves viewing the system as a whole rather than in isolated parts.
system thinking is about the interaction between different systems and how they affect each other ( like a human body) here people, processes, and technology can be considered as different systems