A business analyst (BA) plans to hold a workshop next week to elicit requirements for a project. In an informal conversation, another employee mentioned that one of the attendees is likely to be unhappy about the project's impact on their work.
Which of the following techniques will the BA use to avoid disrupting the workshop?
Risk Analysis and Management is the appropriate technique to avoid disrupting the workshop. This technique is used to identify, assess, and manage conditions or situations that could disrupt the elicitation process or affect the quality and validity of the elicitation results. By identifying potential risks, such as an attendee being unhappy about the project's impact, the BA can develop plans to avoid, transfer, or mitigate these risks, ensuring that the workshop proceeds smoothly.
D. Risk Analysis and Management: used to identify, assess, and manage conditions or situations that could disrupt the elicitation, or affect the quality and validity of the elicitation results. The plans for the elicitation should be adjusted to avoid, transfer, or mitigate the most serious risks. Pg 60
Yes, Risk Analysis & Management
Tricky question. Collaborative games (B) and Risk Analysis and Management (D) could be both right answers. But I will go with "B", cause the sentence "avoid disrupting the workshop" and the definition of Collaborative games is "stimulate teamwork by temporarily immersing participants in a safe and fun situation", exactly here to avoid disruption. Risk Analysis and management is more a technique to get users engaged, not to avoid disruption
BABOK 4.1.6 : Risk analysis and management used to identify, assess, and manage conditions or situations that could disrupt the elicitation Answer is D
BABOK 10.10.1: Collaborative games encourage participants in an elicitation activity to collaborate in building a joint understanding of a problem or a solution. The important bit is building joint understanding. "The shared experience of the collaborative game encourages people with different perspectives on a topic to work together in order to better understand an issue and develop a shared model of the problem or of potential solutions." Fishbowl (Type of Collaborative Game) : Used to identify hidden assumptions or perspectives. BABOK 10.10.1.4
B. Collaborative Games: The question states that "attendee is likely to be unhappy about the project's impact on their work", this portrays uncertainty about the outcome of the project from this attendee. Hence collaborative games help in building a joint understanding of the problem and also the solution.
Risk Analysis and Management: used to identify, assess, and manage conditions or situations that could disrupt the elicitation, or affect the quality and validity of the elicitation results. The plans for the elicitation should be adjusted to avoid, transfer, or mitigate the most serious risks. pg 60
Wrong reference pg!
Page 73, V3 Stakeholders are more likely to support change if business analysts collaborate with them and encourage the free flow of information, ideas, and innovations. Genuine stakeholder engagement requires that all stakeholders involved feel that they are heard, their opinions matter, and their contributions are recognized. Collaboration involves regular, frequent, and bi-directional communication. Collaborative relationships help maintain the free flow of information when obstacles and setbacks occur, and promote a shared effort to resolve problems and achieve desired outcomes.
BABOK v3 4.1.6 states that Risk Analysis and Management: used to identify, assess, and manage conditions or situations that could disrupt the elicitation, or affect the quality and validity of the elicitation results
BABOK V3 Technique: 10.10 Collaborative Games - Purpose: Collaborative games encourage participants in an elicitation activity to collaborate in building a joint understanding of a problem or a solution. AND The shared experience of the collaborative game encourages people with different perspectives on a topic to work together in order to better understand an issue and develop a shared model of the problem or of potential solutions.
D is the answer v3-pg. 60• Risk Analysis and Management: used to identify, assess, and manage conditions or situations that could disrupt the elicitation, or affect the quality and validity of the elicitation results. The plans for the elicitation should be adjusted to avoid, transfer, or mitigate the most serious risks.
B is definitely the right answer- According to Babok -Fishbowl a technique in Collaborative games has an objective to identify hidden assumptions or perspectives. 10.10.3
Babok Pg 60
Collaborative Games refers to encouraging participants in elicitation activities and to collaborate in building a joint understanding of problems and solutions. If they want to avoid the stakeholder interrupting the workshop this is not the right forum. They need to define and manage ways of dealing with potential risks to the project - which is what Risk Analysis and Management is about
Page no 74. Techniques-Risk Analysis and Management -used to identify and manage risks as they relate to stakeholder involvement, participation, and engagement.