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CBAP Exam - Question 323


A popular department store chain wants to make computer upgrades as well as conduct a major remodeling effort to increase revenue to all their 100 stores over the next 2 years. The remodeling will occur in two phases. The two phases are required at each store and can be completed in any order, but each phase must be fully completed before the next phase can begin. Phase 1 will take approximately 32 weeks and will not require a store to be temporarily closed. Phase 2 will take approximately 20 weeks and will require a store to be temporarily closed.

In order to keep inventory level and total revenue for the department store chain at an operational level, 75% of the stores must remain open to the public at all times. Against the board of director's advice, the Chief Executive Officer (CEO) made a decision to start and complete the top 25 revenue-producing stores in the first year to get those stores remodeled and fully operational.

A business analyst (BA) has been brought in to help with planning the project and gathering requirements.

What activity should the BA do to determine which stores will be the first to start the renovations?

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Correct Answer: A

To determine which stores will be the first to start the renovations, the BA should perform document analysis for stores' annual records. This approach provides objective, quantifiable data about each store's revenue performance over the past year, ensuring the selection of the top 25 revenue-producing stores as required by the CEO. Using annual records is crucial because it directly aligns with the goal of identifying stores that contribute the most to overall revenue, thereby maximizing the financial impact of early renovations.

Discussion

3 comments
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SavvyBAOption: A
Nov 30, 2021

The key is the BA is looking at annual performance documents (implies annual financial reports), which will show the top 25 revenue producing stores.

siliconvalleykamOption: D
Jan 12, 2021

I think its D

siliconvalleykam
Jan 15, 2021

I changed my mind and sticking to Option A :-)

Farooq_95Option: A
Apr 30, 2024

Document analysis will help BA identify and analyze the sales and revenue records for stores which in turn helps identification of top 25 revenue-generating stores.