A business analyst (BA) is conducting a workshop with the purpose of analyzing a business process. Stakeholders of different business units are in attendance. Each stakeholder is able to explain their unit's contribution to the process, however, there is no end to end process owner who can provide a consolidated view. Which technique should the BA use to compare the stakeholder's inputs against each other in order to check for consistency and omissions?
Developing a process model with swimlanes is the most effective technique in this scenario. Swimlanes in the process model will allow the business analyst to visualize the contributions of each unit and identify the handoff points between them. This will facilitate comparing stakeholder inputs for consistency and omissions, as it provides a clear, consolidated view of the entire process, highlighting interactions and transitions between different business units.
Create a use case scenario that describes the process step by step