A business analyst (BA) is preparing for observation. A passive approach has been selected for establishing performance metrics.
What should be identified for the next step?
A business analyst (BA) is preparing for observation. A passive approach has been selected for establishing performance metrics.
What should be identified for the next step?
After selecting a passive observation approach, the business analyst should focus on identifying performance measures. Establishing performance metrics is crucial to understand and quantify the activities being observed, ensuring that the data collected will be useful for evaluating performance and identifying areas for improvement. Therefore, identifying performance measures is the logical next step in the preparation phase.
Explanation- Preparing for an observation session involves planning the observation approach based on the objectives and deciding who should be viewed performing which activities at what times. (Page-306)
Answer should be C; What you cited comes 3rd in chronological order according to the book. 1st- Babok lists the 2 approaches active or passive 2nd- 10.31.3.1 Observation Objectives which includes: establishing performance metrics 3rd - 10.31.3.2 Prepare for Observation - which you are citing 4th 10.31.3.3 Conduct the Observation Session So to recap the question states the BA already picked active/passive. and the question wants to know what is next. answer is C Performance Measures based on 10.31.3.1 Elements: Observation Objectives - Objectives of an observation session may include: • understanding the activity and its elements such as tasks, tools, events, and interactions, • identifying opportunities for improvement, *• establishing performance metrics,* or • assessing solutions and validating assumptions.
The purpose is already established as "Define performance metrics" as per the question. So logically next step is to determine Participants. I think answer is D
The question is "A business analyst (BA) is preparing for observation". The chosen approach will be passive. Now, it's time to decide who will participate. Answer D - Participants
D- participants as it says 'passive approach has been selected for establishing performance measures'
The answer should be D- participants. Babok 10.31.3.2 .2 Prepare for Observation- Preparing for an observation session involves planning the observation approach based on the objectives and deciding who should be viewed performing which activities at what times.