When determining the success criteria for an initiative, a business analyst (BA) engages end users in order to understand what they would define as an effective solution. What two types of data will the end users need to perform the evaluation?
When determining the success criteria for an initiative, a business analyst (BA) engages end users in order to understand what they would define as an effective solution. What two types of data will the end users need to perform the evaluation?
End users will need both quantitative and qualitative data to perform the evaluation. Quantitative data refers to measurable, numerical information that helps in assessing the performance of the solution in objective terms. Qualitative data, on the other hand, encompasses subjective feedback, opinions, and perceptions that provide insights into the user's experience and satisfaction with the solution. Together, these two types of data provide a comprehensive view of the effectiveness of the initiative.
Ans. Qualitative and Quantitative Pg 168
success criteria are quantitative (countable) and qualitative (attitude, perception, ...)
quantitative and qualitative