In the define design options task, which of the following relates to the identify improvement opportunities element?
In the define design options task, which of the following relates to the identify improvement opportunities element?
The identify improvement opportunities element in the define design options task focuses on areas where the operation of the business can be enhanced. This includes increasing efficiencies by automating or simplifying processes, identifying additional capabilities that could provide future value, and improving access to information to better support staff interactions with customers. These improvements aim at optimizing the overall functionality and performance of the business.
Correct answer C. BABOK Pg. 154 Some common examples of opportunities include: • Increase Efficiencies: automate or simplify the work people perform by reengineering or sharing processes, changing responsibilities, or outsourcing. Automation may also increase consistency of behaviour, reducing the likelihood of different stakeholders performing the same function in distinctly different fashions. • Improve Access to Information: provide greater amounts of information to staff who interface directly or indirectly with customers, thereby reducing the need for specialists. • Identify Additional Capabilities: highlight capabilities that have the potential to provide future value and can be supported by the solution. These capabilities may not necessarily be of immediate value to the organization (for example, a software application with features the organization anticipates using in the future).
BABOK page 154