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Question 367

An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:

1. There are multiple teams to define systems, functionality, and content. In many instances multiple teams are defining the same functionalities while other functionalities are not being defined at all, leading to unclear understanding of business requirements.

2. Product specification forms are published each year. A comparison tool is used to evaluate specification between yearly releases, but does not adequately identify changes between versions and needs to be improved.

3. Training consists of a new team member shadowing a seasoned team member. There are not written training materials for formal training sources therefore training is inconsistent and not meeting the needs of the organization.

Which stakeholders would the BA interview to determine the changes needed to the comparison tool?

    Correct Answer: D

    To determine the changes needed to the comparison tool, it is essential to gather input from those who have direct experience and expertise with the tool. The Domain Subject Matter Expert (DSME) has extensive knowledge of the specific domain and can provide valuable insights into the functionalities and requirements of the tool. The End User, who interacts with the tool regularly, can share practical experiences, highlighting what works and what does not. Thus, for identifying necessary improvements and ensuring the tool meets users' needs, interviewing the Domain Subject Matter Expert and End User is the most effective approach.

Discussion
siliconvalleykamOption: D

DSME and End user

HappyAOption: D

Ans is D

RabbitsfootOption: D

Keywords: 'determine the changes needed' (not a project yet) D. DSME and End user are the ones using the comparison tool. They would know what is needed for enhancements. The PM and Sponsor can assist with milestones and timelines once this becomes a project.

[Removed]Option: A

Why is it not A option? The solution has already been implemented and is in use. ISME and Tester know how it works and they are directly involved with the tool and its functionality.

cc2104Option: D

Ans D 6.4.7 Domain Subject Matter Expert: have expertise in some aspect of the change. End User: uses a solution, is a component of the solution, or is a user temporarily during the change. End users could be customers or people who work within the enterprise experiencing a change. Users might be involved in a change as testers or focus group members, whose input is considered in the enterprise readiness assessment.

moririnOption: D

Domain Subject Matter Expert and End User , others may not have the same level of detailed knowledge

QualmsOption: B

Option B - Project Manager and Project Sponsor is correct. Changes needed can only be advised/approved by stakeholders with decision making authority. Plan Business Analysis Governance, BABOK V3, page 41

Farooq_95Option: D

D is correct because Domain Subject Matter Expert and End User are facing the defects in the current comparison tool and suggest improvements. None of the others can do that.

xiaoyangwuOption: B

The keyword is "determine"