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Question 416

A utility company found that its current billing system charges customers for their usage, but does so incorrectly when the system estimates reads on meters rather than performs actual reads. Company stakeholders would like to improve this aspect of the system but are hesitant to make changes because they are otherwise pleased with the system. A business analyst (BA) has completed a current state diagram and would like to start discussions on what the future state may look like. What information can the BA determine by having a current state diagram?

    Correct Answer: A

    A current state diagram allows the business analyst to evaluate the strengths and weaknesses of the current system. By understanding how the current system operates and identifying the areas where it fails, especially regarding incorrect billing due to estimated meter reads, the stakeholders can make informed decisions on what needs to be improved. This analysis sets the baseline to proceed with discussions on improvements, ensuring that all aspects of the system are considered before planning any changes.

Discussion
binu801Option: A

SHOULD BE A- STRATEGY ANALYSIS- BABOK V3 PAGE 100- understands the business need and how it relates to the way the enterprise functions today. Sets a baseline and context for change.

WolfedaleOption: A

A - The key to this is that the stakeholders are overall satisfied with the current system. There's no point in creating the needs for the future state if they don't understand the weaknesses of the current state.

fepecyOption: A

Ans A. Under Strategy analysis Knowledge Area SWOT Analysis evaluates the strengths, weaknesses, opportunities, and threats to the current state enterprise.

786NB786Option: D

D - The needs for the future state as per page 103: Understanding the current state of the enterprise prior to the change is necessary to identify what will need to change to achieve a desired future state and how the effect of the change will be assessed.

Farooq_95Option: D

The needs of the future state solution are discovered through current state diagram. As per BABOK v3 6.1.1, the purpose of Analyze Current State is to understand the reasons why an enterprise needs to change some aspect of how it operates and what would be directly or indirectly affected by the change.

RabbitsfootOption: D

I'm going with D. The needs for the future state solution. While the current state diagram indeed helps identify the strengths and weaknesses of the current system (option A), its primary purpose is to determine what improvements or changes are necessary to achieve the desired future state. Therefore, option D more directly addresses the objective of starting discussions on what the future state may look like by identifying the needs and requirements for the future solution.

Deudo_Option: A

Babok pg 109 techniques for analyzing current state SWOT Analysis: evaluates the strengths, weaknesses, opportunities, and threats to the current state enterprise.