A business analyst (BA) is defining the decision making process for changes raised during a project and wants to understand the decision making authorities within the company.
What might the BA do to gather this information?
A business analyst (BA) is defining the decision making process for changes raised during a project and wants to understand the decision making authorities within the company.
What might the BA do to gather this information?
To gather information on decision-making authorities within a company, a survey or questionnaire is an effective technique. Surveys allow the business analyst to reach out to a broad audience within the organization, enabling the collection of structured data regarding decision-making processes, change control, approval, and prioritization participants. This method is efficient for identifying and understanding the decision-making hierarchy and different authorities in the company.
Survey: Governance Approach pg 41
I understand Survey is under Goverance approach but focus group is the most appropriate. How would you word the survey to provide information on who authority to approve changes. I might just rely on organisation structure than a Survey.
3.3.6 Survey or Questionnaire: used to identify possible decision-making, change control, approval, or prioritization approaches and participants.
applying common sense- survey cant be the answer, how we will do a survey to find out who is the decision-maker with in the org. will we send questionnaire asking people who decides. in the absence of any other option, focus group is the nearest though not perfect
Option C. Survey. BABOK 3.3.6
And is B. This is with respect to the project, finding out who and who has the authority to approve changes. Survey cannot be the right option as far as changes to the project is concerned.
Survey
Survey or Questionnaire: used to identify possible decision-making, change control, approval, or prioritization approaches and participants.
While both options B. Focus group and C. Survey, have their merits, considering the context of the question and the need to gather information about decision-making authorities within the entire organization, option C. Survey appears to be the most suitable choice.
Option C Survey or Questionnaire: used to identify possible decision-making, change control, approval, or prioritization approaches and participants.
Focus group as we need elicit ideas about a specific topic -"participants share their perspectives and attitudes and discuss them". So we will be able to find out the information about channels. Survey is not helpful
The answer is C. What should be done is "technique" and that is the only Technique here under Governance Approach
Survey or Questionnaire: used to identify possible decisionmaking, change control, approval, or prioritization approaches and participants