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Question 377

A large insurance company wants to buy a new claims processing system or upgrade one of its two existing systems. Each year the claims department is given a

$3,5 million budget to spend. Time is of the essence since there are some regulatory changes that will be coming the following year that will require several features that currently neither one of the two claims systems currently support.

There are eight stakeholders involved in this initiative. There are local to where the claim systems are managed, while five are located across the country. The business analyst (BA) struggled to get all stakeholders to agree on the desired features but ultimately got agreement on ten identified key features for the new claims systems. The BA was able to build a current state and future state process model which included all ten key features.

System A processes 75% of the company's claims. It is 5 years old and the claim processors love it because it is easy to use. However it must go offline for two hours each day. The code is very modular so it does have flexibility to be modified. To upgrade system A to have all ten features it would cost %5 million. System

A would be at capacity if it were to process all of the company's claims.

System B processes 25% of the company's claims. It is an older mainframe system, but rarely goes offline. It could easily handle double the number of claims that system A processes. However, it has a lot of legacy code and would cost $6 million to upgrade.

Both systems have some of the ten desired key features. But neither system has all ten. The cost to buy a new system would be $7 million.

Below is the estimated cost for each feature in priority order.

During elicitation the BA must understand the non-functional requirements. What non-functional requirements does System B support over System A?

    Correct Answer: B

    System B supports scalability over System A. Scalability refers to the ability of the system to handle an increased workload. In the scenario, System B is described as being able to easily handle double the number of claims that System A processes, indicating its higher scalability. Usability, on the other hand, refers to how easy and user-friendly a system is, and System A is noted for being loved by claim processors for its ease of use, not System B. Compliance and compatibility are not specifically strengthened in System B over System A according to the information provided.

Discussion
rupakarthikOption: B

I believe its Scalability.Ans-B

km_45Option: B

"It could easily handle double the number of claims that system A processes." - Scalability

siliconvalleykamOption: B

B- Scalability

MAB14Option: B

Scalability simply refers to the ability of an application or a system to handle a huge volume of workload

OmojesunOption: B

Scalability

OlivierPaudexOption: B

Answer B (Scalability) - Scalability (System B could easily handle double the number of claims than A) - Usability (System A is easy to use) If System B was easy to use, than usability could be a possible answer, but here, no.

Tsquares1Option: B

Scalability is the appropriate answer. Usability would not be correct because it stated it rarely goes offline, it did not state 'It does not go offline.' Meaning it might go offline eventhough not as often.

Kakashi_SenseiOption: D

Rarely goes offline - Usability

mdadewale

Rarely goes offline - Availability and not Usability. Scalability is the answer

sssyeng

Usability: ease with which a user can learn to use the solution.

mrsBNOption: B

Scalability: • Scalability: degree with which a solution is able to grow or evolve to handle increased amounts of work (Babok Page 303)

Farooq_95Option: B

There are two Non Functional Requirements (NFR) that system B support over System A are (refer BABOK v3 10.30.3.1): Availability: degree to which the solution is operable and accessible when required for use, often expressed in terms of percent of time the solution is available. Here, the system B remains available 24 hours a day but System A goes offline for 2 hours in a day Scalability: degree with which a solution is able to grow or evolve to handle increased amounts of work. Here, the System B is scalable to handle 150% of company's claims (double the number of claims that system A processes). The given options contain Scalability only, so it is correct.

Farooq_95

Usability is incorrect because it refers to ease with which a user can learn to use the solution. As users love to use System A because it is easy so It is a NFR that System A supports over system B (Not System B over System A) Compatibility is also incorrect because it refers to degree to which the solution operates effectively with other components in its environment, such as one process with another. System B has a lot of legacy code while System A has modular code and flexibility to be modified so it is an NFR that System A supports over system B Compliance is also incorrect because it refers to regulatory, financial, or legal constraints which can vary based on the context or jurisdiction. Here, both existing systems need to be changed to include all of the ten desired features to support regulatory changes.

HangMBOption: B

Scalability: degree with which a solution is able to grow or evolve to handle increased amounts of work.

HangMB

It could easily handle double the number of claims that system A processes.

maestro169Option: B

I believe its Scalability.Ans-B