A business analyst (BA) is responsible for analyzing the effectiveness of a railway ticket booking system. The BA prepared a report based on observations of the booking clerk over two days (Monday and Wednesday). According to the information gathered, the booking clerk is underutilized and spends a lot of idle time waiting for customers. What should the BA do next?
Given that the current observation is only based on two days, the data is insufficient to make a conclusive determination about the booking clerk's underutilization. The best course of action is to conduct further analysis to ensure the information is accurate and comprehensive. This may involve observing over a longer period or during different days to capture a more representative sample of the booking clerk's activity.
The answer is B.
How are you concluding that " protect against false information based on insufficient data" this is false information or the data is insufficient? BA can propose changes. So based on the elimination I am rounding to Option C
Because he has only two days of observation for his data. My logic is BA needs more days data to come to a conclusion of the under utilization.
What if Mondays & Wednesdays are not peak days for ticket sales?
I would go with D: page 307, the step after conducting observation is to confirm and present observation results.
Seems to be B is the answer
B=conduct further analysis As per Solution Evaluation Task - first gather data and one of the elements is that you are collecting trending data over a certain period of time.
B - there's insufficient information in only 2 days of the week. Weekends could be busier for example.