During an audit of a branch bank, an internal auditor learned that a series of system failures had resulted in a four-day delay in processing customers' scheduled payroll direct deposits. The first failure was that of a disk drive, followed by software and other minor failures. Which of the following controls should the auditor recommend to avoid similar delays in processing?
Contingency planning should be recommended to address the series of failures that resulted in delays in processing. Contingency planning involves preparing for unexpected events and ensuring business continuity despite failures, such as hardware malfunctions and software issues. This control ensures that alternate procedures are in place to handle system failures without significant disruption to operations.
A - the issue at branches are around unexpected failures (unforeseen events). A contingency plan (option B) is implemented for business continuity in case of an emergency and/or unforeseen events. Preventative maintenance (answer D) performed does not guarantee that failure will not take place
Why not D?
Why not D
I also think it should be D instead of A. Can someone explain why A is the correct answer here?
I got the answer. D is about preventing system failures, whereas processing delays can be prevented by planning
The question is about avoiding, thus the answer should be "D" i think.