Which of the following should an organization consider when developing strategic objectives for its business processes?
1. Contribution to the success of the organization.
2. Reliability of operational information.
3. Behaviors and actions expected of employees.
4. How inputs combine with outputs to generate activities.
When developing strategic objectives for its business processes, an organization should focus on elements that contribute to its long-term success and align with its overarching goals. Elements 1 and 3 focus on the broader strategic perspective: the contribution to organizational success and the behaviors and actions expected of employees. These are crucial in setting a vision and direction for the organization. Meanwhile, elements 2 and 4 are more operational in nature, dealing with reliability of information and the mechanics of processes, which are more suitable for operational planning rather than strategic objectives.
why not include #2 ?
thats operational not strategic