Which of the following is the best approach for obtaining feedback from engagement clients regarding the quality of internal audit work?
Which of the following is the best approach for obtaining feedback from engagement clients regarding the quality of internal audit work?
Distributing questionnaires to selected engagement clients shortly before preparing the internal audit annual activity report is the best approach. This method ensures that feedback is timely, relevant, and comprehensive. It allows clients to reflect on their experience throughout the entire audit process and provides a structured means for collecting and analyzing responses. Asking questions during or after exit interviews may result in more rushed and potentially biased feedback, while asking for feedback at the beginning lacks context and may not be as useful.
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Option D is incomplete, as are several others in Part 1 and in this volume