An AI FAQ widget on a company's support portal allows users to ask questions related to the company and its products.
Why is it important to analyze the user's input for entities?
An AI FAQ widget on a company's support portal allows users to ask questions related to the company and its products.
Why is it important to analyze the user's input for entities?
Analyzing the user's input for entities is important because specific content such as the location (e.g., Colorado) could be used to further inform the program. This means that understanding detailed and specific parts of the user's query helps the AI provide more tailored and relevant responses that are specific to the context of the input. For instance, recognizing a location mentioned by the user allows the AI to consider location-based information that may be pertinent to the user's question.
C. The number of entities found in the utterance could improve the accuracy of the answer.