C1000-132 Exam QuestionsBrowse all questions from this exam

C1000-132 Exam - Question 48


In which two places can Service Request Categories be created for use in the Service Request Work Center? (Choose two.)

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Correct Answer: AB

Service Request Categories can be created in the Classifications Application and the Administration Work Center. The Classifications Application allows for the categorization and classification of various items, including service requests, while the Administration Work Center provides the necessary administrative tools to configure service request categories for use in the Service Request Work Center.

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ddpka123Options: AB
Dec 19, 2023

The correct answer is A,B

GPH211Options: AB
Feb 27, 2024

A, B https://www.ibm.com/support/pages/creating-service-request-categories-and-category-options-service-request-work-center#:~:text=In%20the%20Service%20Request%20Work%20Center%2C%20an%20administrator,Object%20parameter%20and%20Asset%20parameter%20set%20to%20SR.