In which two places can Service Request Categories be created for use in the Service Request Work Center? (Choose two.)
In which two places can Service Request Categories be created for use in the Service Request Work Center? (Choose two.)
Service Request Categories can be created in the Classifications Application and the Administration Work Center. The Classifications Application allows for the categorization and classification of various items, including service requests, while the Administration Work Center provides the necessary administrative tools to configure service request categories for use in the Service Request Work Center.
A, B https://www.ibm.com/support/pages/creating-service-request-categories-and-category-options-service-request-work-center#:~:text=In%20the%20Service%20Request%20Work%20Center%2C%20an%20administrator,Object%20parameter%20and%20Asset%20parameter%20set%20to%20SR.
The correct answer is A,B