What Watson solution can answer common support questions typically handled by a live agent?
What Watson solution can answer common support questions typically handled by a live agent?
Watson Assistant is designed to answer common support questions typically handled by a live agent by creating virtual assistants or chatbots that can interact with users in natural language, assisting them with various queries and tasks efficiently.
Watson Assistant
The correct answer is NLC not NLU https://github.com/Bluemix-Watson-Labs/Natural-Language-Classifier-Lab Intended Use The Natural Language Classifier is tuned and tailored to short text (1000 characters or less) and can be trained to function in any domain or application. Tackle common questions from your users that are typically handled by a live agent.
When you develop virtual assistants or online agents the correct solution is Watson Assistant
The correct answer is NLC not NLU https://github.com/Bluemix-Watson-Labs/Natural-Language-Classifier-Lab Intended Use The Natural Language Classifier is tuned and tailored to short text (1000 characters or less) and can be trained to function in any domain or application. Tackle common questions from your users that are typically handled by a live agent.