Exam C1000-132 All QuestionsBrowse all questions from this exam
Question 54

If a Service Request has a follow-up Work Order, by default at what two Work Order internal statuses would the Service Requests status be updated? (Choose two.)

    Correct Answer: B, D

    When a Service Request has a follow-up Work Order, the Service Request's status is typically updated when the Work Order reaches the statuses of CLOSE or COMP. The CLOSE status indicates that the work order has been completed and officially closed, while the COMP status suggests that the work associated with the work order is completed, though not necessarily fully closed in the system.

Discussion
ddpka123Options: BD

Correct answer is B,D

TirnaBOptions: AB

Correct answer A,B

andrekitoOptions: BD

the correct is B,D see: https://maximosecrets.com/2022/05/16/ticket-status-and-status-inheritance/