C1000-132 Exam QuestionsBrowse all questions from this exam

C1000-132 Exam - Question 54


If a Service Request has a follow-up Work Order, by default at what two Work Order internal statuses would the Service Requests status be updated? (Choose two.)

Show Answer
Correct Answer: BD

When a Service Request has a follow-up Work Order, the Service Request's status is typically updated when the Work Order reaches the statuses of CLOSE or COMP. The CLOSE status indicates that the work order has been completed and officially closed, while the COMP status suggests that the work associated with the work order is completed, though not necessarily fully closed in the system.

Discussion

3 comments
Sign in to comment
ddpka123Options: BD
Dec 19, 2023

Correct answer is B,D

TirnaBOptions: AB
Jan 25, 2024

Correct answer A,B

andrekitoOptions: BD
Jul 11, 2024

the correct is B,D see: https://maximosecrets.com/2022/05/16/ticket-status-and-status-inheritance/