An administrator is using the Guided Troubleshooter in the IBM Support Assistant to troubleshoot IBM WebSphere Application Server issues. After going through data collection and analysis, no reliable solution is found.
What is the administrator's best next step?
When an administrator is troubleshooting issues using the Guided Troubleshooter in the IBM Support Assistant and no reliable solution is found, the best next step is to use the Guided Troubleshooter to open a service request with IBM. This ensures that all the troubleshooting data analyzed so far is automatically uploaded, providing IBM support with the comprehensive information needed to address the issue efficiently.
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