What are the three default classes of a Ticket? (Choose three.)
What are the three default classes of a Ticket? (Choose three.)
The three default classes of a Ticket are Problem, Service Request, and Incident. These are standard classifications used in IT service management to categorize and handle different types of issues or requests that come through a service desk or support team.
The correct answer is SR (service Request), Incident en Problem
https://www.ibm.com/docs/en/mfo-and-g/7.6.2?topic=overview-ticket-classes