A technician has completed a job and observed that more work is needed on the same asset. A new record is required to have the same asset, location and GL account. What action needs to be taken?
A technician has completed a job and observed that more work is needed on the same asset. A new record is required to have the same asset, location and GL account. What action needs to be taken?
To create a new record that includes the same asset, location, and GL account as an existing work order, you should select the 'Create Follow-up' action from the completed work order. This action ensures continuity and retains the relevant details from the initial job to the subsequent one, facilitating proper documentation and tracking.
Answer B
The correct answer is B There is no Create Follow up Work Order. The right action is Create Work Order which produces a Follow up work order
Answer A is correct (from the source provided): When you create follow-up work orders, the asset, location, and general ledger account are copied from the originating work order to the follow-up work order.