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SPHR Exam - Question 2


Each collective bargaining agreement outlines the process to file a grievance. Most agreements define a four-step approach to the grievance procedure. During which one of the following steps of the grievance procedure, might the president of the local union meet with the manager of the plant at which the employee with the grievance works?

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Correct Answer: C

The grievance procedure typically involves multiple steps where each step attempts to resolve the issue at a progressively higher level of authority. The step where the president of the local union meets with the plant manager is likely the highest level of internal escalation. At this stage, both parties are looking for a resolution before considering external arbitration.

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DonRichyOption: C
Jun 4, 2024

During the grievance procedure, the step where the president of the local union might meet with the manager of the plant at which the employee with the grievance works is: C. Reach the highest level of internal escalation