To correctly match the steps with the customer requirements, you need to understand each step and its purpose. 'Define technical constraints' involve identifying technical limitations affecting a project, such as bandwidth limitations. 'Define organizational constraints' involves identifying resource limitations like budget. 'Define technical goals' focuses on determining the technical improvements needed, like improving network security. 'Define organizational goals' aims at identifying overall goals like improving customer support. Therefore, the correct matching is as follows: Define technical constraints - Insufficient bandwidth for new services. Define organizational constraints - Small budget. Define technical goals - Improve network security. Define organizational goals - Improve customer support.