In the WebUI of an Aruba Mobility Controller (MC), where can an administrator generate a tech support file that the Aruba Technical Support team can use to help customers?
In the WebUI of an Aruba Mobility Controller (MC), where can an administrator generate a tech support file that the Aruba Technical Support team can use to help customers?
To generate a tech support file for the Aruba Technical Support team in the WebUI of an Aruba Mobility Controller (MC), an administrator should navigate to Diagnostics > Technical Support > Copy Logs. This path includes the option to generate logs which can include technical support information, making it the appropriate choice for this purpose.
A. Diagnostics> Technical Support> System Information
the correct answer D https://akb.arubanetworks.com/media/ckuploads/39/2017/04/25/2017_04_25_10_37_331.png
Use the following procedure to generate a tar log from the WebUI: | In the Managed Network node hierarchy (or web access to a particular controller), navigate to Diagnostics Æ Technical Support Æ Open Copy Logs. | Select the Download Logs option, and Apply. | This will generate a file in flash named “logs.tar,” which you can download onto the local drive. | NOTE: Select the “Include technical support information” option if you want to include tech support information in the Tar logs file. ==================================================== so the correct answer A
Use the following procedure to generate a tar log from the WebUI: | In the Managed Network node hierarchy (or web access to a particular controller), navigate to Diagnostics -> Technical Support -> Open Copy Logs. | Select the Download Logs option, and Apply. | This will generate a file in flash named “logs.tar,” which you can download onto the local drive. | NOTE: Select the “Include technical support information” option if you want to include tech support information in the Tar logs file.