The helpdesk at your organization reports that many users in multiple locations are not able to access Gmail, but can access other Workspace services. You must troubleshoot the issue. What should you do first?
The helpdesk at your organization reports that many users in multiple locations are not able to access Gmail, but can access other Workspace services. You must troubleshoot the issue. What should you do first?
The first step in troubleshooting the issue should be to check the Google Workspace status dashboard. This dashboard provides real-time information on the status of various Google services, including Gmail, and will indicate if there is a known issue with Gmail service availability. This will help you quickly determine if the problem is on Google's end before pursuing other potential causes.
B is correct
B is correct
B. The status dashboard provides real-time information on the status of Google services and any ongoing outages or disruptions.