A user joined your organization and is reporting that every time they start their computer they are asked to sign in. This behavior differs from what other users within the organization experience. Others are prompted to sign in biweekly. What is the first step you should take to troubleshoot this issue for the individual user?
When a user is prompted to sign in every time they start their computer, the issue is commonly related to the session length settings for the organizational unit to which the user belongs. Each organizational unit can have different session length durations, and if this user's organizational unit has a very short session length set, it will result in frequent sign-in prompts. Checking the session length policy ensures that it aligns with the organization's standard policy, providing a logical first step in troubleshooting.
Correct answer is B. No where did the question indicate that they're using 2fa. This user is new so maybe his ID isnt on the sign-in challenge
Correct answer is C - checking the session length. User may be in an OU w/more rigid (less than 24 hours) while other in the org session length is 14 days https://support.google.com/a/answer/7576830?hl=en&fl=1&sjid=18033713616032115750-NA
C is correct. as B will just logout the user on devices as per this article - https://apps.google.com/supportwidget/articlehome?hl=en&article_url=https%3A%2F%2Fsupport.google.com%2Fa%2Fanswer%2F2537800%3Fhl%3Den&assistant_id=generic-unu&product_context=2537800&product_name=UnuFlow&trigger_context=a
only C seems logical to me / first thing I would check in this case
If a user is experiencing an issue where they are prompted to sign in every time they start their computer, while other users are prompted biweekly, it's likely a problem with their sign-in cookies. Sign-in cookies are used to keep users signed in for a certain duration, so they don't have to enter their credentials repeatedly during that period. Option A is the first step to troubleshoot this issue
"Session length duration for the organizational unit the user is provisioned in" is the only policy that applies in this case.
Answer is B !?
B is not correct as login challenge is only used when Google detects suspicious activity. ? indicates this is normal behavior not suspicious AND login challenge can be disabled by default for the org. correct answer is C "session length".
The FIRST STEP should absolutely be to clear the user's cookies. Especially seeing as the issue is affecting just one user, it is most likely to be an issue specific to the browser session on that user's machine. I would try the other steps after first clearing cookies. I think the correct answer is A.
The first step should be to check if this is intended behavior = C Clearing cookies will have an impact on the user experience.
Correction, A will logout the user. B is for login challenge and this is disabled by default so C is the most feasible answer.
Session length can be as short as 1 hour and explain the behavior. It can be a cookies issue but clearing them will have an impact on the user experience.
C. Check the session length duration for the organizational unit the user is provisioned in.
Answer is C. Check that the session length is configured correctly first.
By checking the session length, you can determine if the user's account is configured to expire more frequently than other users. If the session duration is set to a shorter period, it would explain why the user is prompted to sign in more often.