If you have not configured an email address to report issues to, Genesys Cloud CX:
If you have not configured an email address to report issues to, Genesys Cloud CX:
If you have not configured an email address to report issues to, Genesys Cloud CX sends the emails to anyone who has the admin role assigned in your organization. This ensures that important issues are still communicated to those with administrative privileges, ensuring appropriate actions can be taken.
C - https://help.mypurecloud.com/articles/add-a-destination-for-issue-submissions/
C is correct
The system will automatically send every alert to everyone with admin role.
It sends to all admins.
C is the correct answer
The system will automatically send every alert to every admin.
https://help.mypurecloud.com/articles/add-a-destination-for-issue-submissions/
If you do not supply an email address for the issue distribution list, Genesys Cloud sends the email to anyone in your organization who has the Admin role assigned through People and Permissions.
If you do not supply an email address for the issue distribution list, Genesys Cloud sends the email to anyone in your organization who has the Admin role assigned through People and Permissions. You can specify only one email address. Therefore, we recommend that you create an issue distribution list that includes designated contacts and Level 1 and Level 2 support personnel if an issue escalates.
C is the correct answer
La C es correcta