Your customizations in the interaction view remain in effect even if you leave the view and return to it later.
Your customizations in the interaction view remain in effect even if you leave the view and return to it later.
Customizations in the interaction view, such as filters, sorting preferences, or layout changes, are designed to be persistent. This means that even if you navigate away from the interaction view and then return to it later, your customizations will still be in effect. This feature helps to provide a continuous and consistent user experience.
A is the correct answer https://help.mypurecloud.com/articles/interactions-view/