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Question 55

Select all available options for adding widgets to a performance dashboard. (Choose four.)

    Correct Answer: A, B, C, D

    The available options for adding widgets to a performance dashboard are 'Agent Status,' 'Grid,' 'Text,' and 'Metric.' These elements specifically represent widgets that can provide dashboard functionality. While 'Chart' might be another possible widget, 'Grid' is a distinct layout style typically available for dashboard configurations. Therefore, selecting 'Agent Status,' 'Grid,' 'Text,' and 'Metric' is the most accurate set of options to add widgets to a performance dashboard.

Discussion
yorgusOptions: ACDF

ACDF I think is correct. Grid is not a widget

MannyROptions: ACDF

ACDF. Agent Status is a standalone widget option that always appears on the right panel of a newly created dashboard. The other widget options are Metric, Text, Chart, Web Content.

NallinianOptions: ACDF

https://help.mypurecloud.com/articles/add-and-edit-performance-dashboards/

Fandangl3Options: ABDF

My bad I was wrong. It is Metric, Chart, Agent Status, Grid

Fandangl3

Disregard anything I said all my answers were wrong. I'm done on this question

mastercopyOptions: ACDF

ACDF is the correct answer. https://help.mypurecloud.com/articles/add-and-edit-performance-dashboards/

Fandangl3

Answer is Metric, Chart, Agent Status, Web Content

Ferrari23

https://help.mypurecloud.com/articles/add-and-edit-performance-dashboards/

KlintDwoodOptions: ACDF

Web content is missing but think they put Agent Status for some odd reason.

ttwoso

Wrong answer is mentioned again.

Ferrari23Options: CDEF

Terrible question from Genesys, options do not even match what they post online. Good luck people. "To add a single-cell or full-width widget, select Metric, Text, Chart, or Web Content." https://help.mypurecloud.com/articles/add-and-edit-performance-dashboards/

MannyR

Agent Status is its own widget. For the 'generic' widgets, there choices are Text, Metric, Chart, and Web Content. But on the right panel of Dashboards is a spot reserved for Agent Status. so ACDF is the answer

Fandangl3

https://help.mypurecloud.com/articles/add-and-edit-performance-dashboards/