Genesys Cloud CX Workforce Management (WFM) includes functionalities such as Short-Term Forecasts, Schedules, and Long-Term Forecasts. Short-Term Forecasts allow for day-to-day or weekly planning, Schedules help in efficiently managing agent shifts and breaks, while Long-Term Forecasts assist in planning for months or even years ahead. The forecast simulator is not typically a primary listed feature in many WFM solutions.