Select the factors which can cause report generation failures and increased runtimes. (Choose two.)
Select the factors which can cause report generation failures and increased runtimes. (Choose two.)
Running reports during peak hours can cause report generation failures and increased runtimes because the system is already under heavy load, leading to slower performance and potential issues. Asking every team member to run and save a copy of the report can similarly strain system resources, as it multiplies the number of report generation tasks, thereby increasing the demand on the system and potentially causing failures or delays. Adjusting report parameters to include fewer elements or ensuring the use of scheduled reports are strategies to improve efficiency but do not directly cause failures or increased runtimes.
B D are correct answers.
Correct Answer is B & D https://help.mypurecloud.com/articles/troubleshoot-reports/
How to correct report failures: Adjust report parameters so the report includes fewer agents, queues, interaction, or days. Adjust the time of day when your report is scheduled to run. Select non-peak hours when possible. Limit reports that run hourly. Consider a mid-day, end of day, or off-peak report instead.