Which report displays the length of each session for one or more agents over a specified period of time?
Which report displays the length of each session for one or more agents over a specified period of time?
The Agent Login-Logout Details Report displays the start time, end time, and duration of each session for one or more agents, making it the appropriate report for viewing the length of each session over a specified period of time.
C would be the correct answer: Agent Login-Logout Details Report. The Agent Login-Logout Details report displays the start time, end time, and duration of logged-in time for one or more agents. It shows Start Time, End Time and the total duration of the session, from log in to log out of the agent. https://help.mypurecloud.com/articles/agent-login-logout-details-report/
https://help.mypurecloud.com/articles/agent-activity-summary-report
Is A correct answer?
I think that is C https://help.mypurecloud.com/articles/agent-login-logout-details-report/
Agent login logout report shows duration of each session during a range of hours that you
outdated question, agent-login-logout-details-report no longer exists. Instead you can use agent status details where you can change the view to login-logout for a specific agent
Agent login logout details reports are still available under Agent status > download, there you can see Agent Login Logout Status Timeline and Status duration reports