User Status Detail report includes specifics about queue activity such as interacting, idle, and not responding.
User Status Detail report includes specifics about queue activity such as interacting, idle, and not responding.
The User Status Detail report does not include specifics about queue activity such as interacting, idle, and not responding. This report is focused on whether a user is on queue or off queue, but does not break down the details into those specific statuses.
NO! https://help.mypurecloud.com/articles/user-status-detail-report/
Not specific, only on queue or off queue
if it includes all 3, it is A
interacting, no include
I was wrong, if it includes all 3, it is A
https://help.mypurecloud.com/articles/user-status-detail-report/ Note: This report does not include specifics about queue activity such as interacting, idle, and not responding.
This report does not include specidics about queue activity such as interacting,idle and not responding